Received a Damaged or Wrong Product?

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after receiving your order.

To help us resolve the issue, we may ask you to provide:

• Order Number
• Photos of the product
• Photos of the packaging
• A short video showing the issue, if required

After reviewing the information, we will guide you through the next steps according to our Return & Refund Policy.